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Learning from Mistakes
If you're a first-generation Asian American, you probably know the sheer terror of bringing home a school assignment with ... AN A MINUS!!!
You most likely had parents like mine, people who demanded "perfection" and ruthlessly punished you for any "mistakes."
Although I appreciate what my parents have done for me my whole life, on this point they were completely wrong - and so is society for that matter.
"Tiger parents" - and, unfortunately, many teachers - don't realize mistakes are not something to be avoided, they're necessary for success.
It's a crucial step you cannot skip.
Don't get me wrong, movies where the character is invincible can be kinda fun, but there's not much to root for - who can relate to a character that has no flaws?
A cardinal rule of storytelling is that the hero must have some type of flaw to make them relatable.
This is why I always preferred Batman to Superman.
So today, let's dig in and find out what mistakes really are all about and how to use them for your benefit.
Why We Don't Learn From Mistakes
What do you think of mistakes? The answer most likely has to do with how you were raised. How you were conditioned.
For example, how a teacher views mistakes will be how their student views mistakes. For this reason, you might simply be parroting the opinions and views of everyone else.
And we don't question or challenge these beliefs because we humans are tribal by nature - most of the time, we want to do our best to fit in.
So we'll believe what the "group" believes because isolation is too painful.
But don't blame yourself for this, most of this conditioning happens before we even hit puberty. Since we're so highly impressionable at that age, things we're taught can have an almost permanent effect on the rest of our life.
But the good news is that there's a way out.
Let's take a look at different ways conditioning happens, as well as how to break free of this unwanted programming.
Our modern world has taken the idea of "perfectionism" past any healthy point. Ironically, it's been made worse because the quality of workmanship has gone up.
The first time you see any product, you're presented with a perfected, finished version.
But behind the curtain, there are hundreds of iterations and thousands of hours of tinkering that you'll never see.
There's a similar problem in that most professionals make everything look easy. Because it looks easy for them, people don't understand the hard work it took to make it look that way.
You don't see the countless hours of practice and rehearsals that go into maybe 60 minutes worth of music. This type of preparation makes an artist a craftsman more than a perfectionist.
Perfection is a trap, an illusion. It's like avoiding mistakes.
Not making mistakes is like wanting to have everything handed to you. The problem with this is that you need to "earn" success.
Let's take money, for example. You've definitely heard of story after story of rich kids who end up living miserable lives or becoming despicable persons. And it's because the money gets handed to them without them having to lift a single finger.
There's no skin in the game for them.
Personally, I've always been suspicious of "perfect" people. I've never found them likeable or even authentic.
Do you trust a battle general with no scars?
And most pianists aren't "perfectionists" anyways, at least the normal ones (if there's such a thing). A famous pianist once said they couldn't truly let go and perform to their potential until they made their first mistake in a live concert.
When it comes to piano performance, perfection creates a dull experience. You have a well-polished, accurate presentation devoid of any soul.
We can look to public speaking as another example. For instance, I've seen speeches that are so focused on perfect pronunciation, tonality and delivery that it all comes out a
little too ... rehearsed.
Isn't it ironic?
I much prefer a talk with more "uhms" and "ahs." In fact, I've even heard of polished public speakers inserting these guffaws on purpose to make themselves sound more authentic!
Perfect is boring. Imperfection is powerful.
Survey Says ...
Nowhere is this "perfection" more rampant than the sports we watch. A team can lose while doing all the right things.
And the "winners" are sometimes unduly praised even if they were just lucky.
People hate this idea of luck, there always has to be some sort of explanation.
Annie Duke, a former world-champion poker player turned author, calls this "resulting." The following is an example from her book, "Thinking in Bets."
If you're a football fan, you definitely remember the "disastrous" play call that cost the Seattle Seahawks a big, shiny Super Bowl ring against the New England Patriots.
But Duke says it was the right call. Like, do you really think a seasoned NFL football coach doesn't know what he's doing? In a Super Bowl game?
She argues that Seattle head coach Pete Carroll called the correct play with the highest statistical chance of winning.
9 out of 10 times, that same play would work - and everyone would be talking about his craftiness or genius.
Carroll did the right things and was only punished because he lost.
Resulting is like trying to rob a bank to make money. Morals aside, it can be considered a smart approach, and if successful you end up with a lot of shekels in the shortest amount of time possible.
But this is an example of having the wrong process and getting good results.
It's dangerous because you can be building a house of cards until one day it comes crashing down.
And this is also why success is a double-edged sword. The higher up the ladder people climb, the more "yes" men they are susceptible to.
They start drinking their own Kool-Aid and forget what got them there: Listening to critical feedback.
In any case, the means with which you achieve your goals matters. In other words, results-thinking takes you away from the (correct) process.
So if you've ever done the right thing, and had a bad result, I know where you're coming!
I Think, Therefore I ...
Since the beginning of time, people have been concerned with image and status.
At an individual level, we're concerned with identity.
Just as a person identifies with being perfect, we can also identify with failure.
And it's more insidious than that. We don't just experience failure, it's like we become failure.
If you identify with being a failure, you'll actually seek out opportunities to make your life worse.
This is where so-called "success barriers" come from. What happens is you'll have some amazing opportunities come your way and you won't even take them.
Why? Because succeeding would mean you're not you anymore. This explains why we're so resistant to change - even if it would be a good outcome for us.
But this has more to do with what we tell ourselves - identity is what we repeatedly say we are. Whoever you believe yourself to be, you will unconsciously take actions to prove it.
So whatever actions you take, make sure they're aligned with how you want to see yourself - each action is a vote for your future self.
Now, let's look at this from a biological perspective.
As James Clear says in his book, Atomic Habits. "Your habits are modern-day solutions to ancient desires."
In other words, we have outdated software.
Let's take a look at some modern examples to explain this.
Life or Death
Question: Why exactly does failure (at first) feel so damn scary?
Answer: Because failing in prehistoric times meant death.
When you're walking up to a grand piano to play your recital piece, your primal brain is imagining coming face-to-face with a tiger that's about to consume you.
This explains why public performances can feel like a life-or-death experience.
But if you don't allow yourself to fail, here's the problem: it's going to happen sooner or later.
For example, take forest fires. By preventing smaller forest fires from happening, it eventually transforms into a gigantic, uncontrollable blaze.
Little mistakes help prevent bigger ones. And unlike our ancestors, we don't die if we make them.
If you don't allow this to happen, you're setting yourself up for a huge disaster later in life.
I once had a client who asked me for some career advice. She was questioning her work life and my guess is that she noticed how much I enjoyed being my own boss.
We ended up having a conversation over coffee. It was a good talk and she made a plan to seek other job opportunities.
Now ... she was rejected from her very first job application. I wanted to have faith in her, but I knew she was in trouble when she said: "I didn't get the job, but I'm happy because I experienced my first failure."
First failure? As a grown adult?
When you say something like that, the writing's on the wall - for some people change is just too hard (especially when they're older).
Eventually, she just pretended we never had that conversation and our relationship quickly soured.
Denial can be scary.
He Who Casts The First Stone
Let me introduce you to fear of failure's twin brother: Fear of judgment.
Why are we so afraid of being judged?
Let's circle back to the theme of tribe. For hundreds of millennia, we survived by being part of a group
Today, it sucks to be ostracized at school - or even worse, bullied. But that pales in comparison to back then. Once you got kicked out of your tribe, there was nothing to protect you from the dangers of mother nature.
Isolation equaled death.
This also explains the existence of people who NEVER apologize. Yes, some people are arrogant and have too much ego, but I venture to guess that most of them are actually just scared of being judged.
I've had more than my fair share of clients like this - they ALWAYS have a convenient excuse ready.
For example, forgetting to come to the lesson becomes a scheduling problem. Not paying the student's tuition on time means they must have not received the invoice.
But it's important to not take any of this personally - or seriously.
These people just haven't done enough self-examination to understand they're being run by these unconscious processes.
To them, it must feel like some sinister force is in charge of their life.
Again, denial is a scary thing
It Hurts So Good
When you add all of this together, it explains why anything negative feels 10x worse than anything positive.
Seriously, you can have 10 successes in a row but ONE failure can make you miserable.
For instance, try this as a mental exercise: Imagine becoming a millionaire.
Now ... imagine that you first became a billionaire, and then lost so much money that all you were left with was a million dollars.
You have the same amount of money, but does it feel the same? I think not.
Going from 0 to a million dollars feels way better than losing yourself to the same amount.
Let's go back to childhood. What happens is we have a few "failures" early on in life. Since we're so young, the effects can be quite traumatic.
And if you have adults that pile on you, this compounds and magnifies those terrible feelings. You end up going through your entire life subtly (or not so subtly) haunted by less than a handful of these instances.
We create a narrative based on these few experiences and keep telling ourselves this story until we grow up into adults.
Write a better story for yourself.
So we've covered a lot of ground. We've examined the way society conditions us to view mistakes, as well as using biology and evolution to explain all that other stuff underneath the surface.
But instead of accepting all of this at face value, let's come up with our own more productive and useful definitions of mistakes.
First, let's define mistakes as purely information. They simply tell you how or how not to do things - which is why it's so detrimental to punish people for mistakes.
In terms of learning, mistakes just mean you need more experience and knowledge.
Then again, if you're not making enough mistakes, it's a sign to challenge yourself more. For example, when one of my students is not making enough errors, it means they're a a bit too comfortable with the music.
Mistakes are also information about people. For instance, I believe how a person reacts to a blunder reveals everything about their character.
Personally, I love when this happens because I believe you don't truly understand a person until you both experience conflict. I've had instances where I thought I had great relationships with clients - sometimes for years - until I'm proven wrong.
Another way to define mistakes are symptoms of a bigger problem. I love seeing things this way because you realize mistakes are not the actual issue - so you don't make a big deal out of them.
Can you imagine a doctor getting "angry" at your symptoms?
In your own dealings with people, this is why it's important to never shoot the messenger. Don't punish people for bringing you, supposedly, bad news.
The worst thing you can do is immediately rush to judgment and assume they were neglectful. You might say something like, "why in the world did you do that?"
But if you come off as accusatory, I guarantee you won't get the real facts from them. If you have an emotional reaction, you'll get an emotional response.
So instead of "why did you do that?" ask them "what caused this to happen?"
That way, both of you can now look at the problem objectively. She or he won't feel attacked or criticized and you both become collaborators trying to solve it together.
Lastly, mistakes are merely repetitions. And what are repetitions?
Imagine mistakes are like the iPhone. As someone who thought a beeper was the epitome of instant technological communication, it's amazing to to see how many models the original iPhone has gone through - and is still going through.
Seriously, we're going to have iPhone 1000-X-F-P-J-T one day.
The reason why products like these have come so far - and so soon - is that technology has allowed them to drastically increase the amount of repetitions (a.k.a. failures) through experimentation.
Just in case you're not convinced, let's look at Atomic Habits, again: In the book, Clear presents a study where two groups were pitted against each other.
The first group was told to create one perfect drawing to present at the end of - let's say - 30 days. The second group was told to create as many drawings as possible within that same period.
You can guess what happened. The "repetition" group outperformed the other group by a landslide (it wasn't even close).
Quantity of mistakes leads to better outcomes.
By allowing yourself to make mistakes early and often, you radically increase your rate of learning.
A List of "Failures"
Before we end this section, I present to you the following list of historical "mistakes"
In this last section, I'll share a few of my favorite tips. Some are tactics that you can use right away, while others are concepts to think about or mindsets to adapt for the long term.
Now, this first suggestion is not for the faint of heart. I just wanted to throw this one in here because, in my opinion, it's the best way - and admittedly the most intimidating way - to get good at something in the shortest possible amount of time possible.
Here's an example from Scott Young's book Ultralearning.
In chapter 3, Young talks about how his friend - Tristan de Montebello - became a world class public speaker. Montebello ended up placing in the top ten at a world public speaking championship.
And he did this in less than 7 months!
Even harder to believe is that he had ZERO public speaking experience (he was a musician).
How did he do this?
Well, besides totally immersing himself in the art of public speaking (reading, attending workshops, etc.) the most useful thing Montebello did was to place himself in intense, public environments.
He would speak everywhere he had an opportunity. Conferences, Toastmasters' workshops, elementary schools and many other venues. I personally find that last one the most intimidating - if you know anything about kids, you know how brutally honest they can be.
In short, he achieved this remarkable feat of becoming a world-class public speaker because he wasn't afraid to look stupid.
By putting yourself into these so-called wicked learning environments, it's like progress on steroids.
And since it's an environment where mistakes and failures are expected, you also desensitize yourself in the quickest way possible.
In short, this method provides you with the most realistic feedback at an incredible pace. The only thing is finding out how much of that feedback is useful (which I'll cover in a future article).
Here's another example: When he was getting ready for a huge TV special, Chris Rock (sucks to be slapped) would tour nearly every comedy club in the U.S.
What was he doing at these clubs?
Testing out his jokes - he'd even carry a notepad and pen while he was on stage.
He was figuring out which jokes worked and which ones needed work. In other words, some jokes would be successful and other ones would completely bomb.
And a year or so later, you'd miraculously see the finished product - an HBO special (or something similar).
Here's one last example: As an avid language learner, I love watching YouTube channels of "polyglots" (people who speak more than 2 languages). And they also didn't care one about iota of public humiliation.
With a bare minimum of self-study, they just jump into the fire - without care for proper grammar or pronunciation. And because of this, they make rapid progress.
I remember a version of this when I was in college. We'd have weekly "piano forums" where we'd perform in front of our colleagues.
Even if the pieces were in rough shape, we were still expected to play.
It was a great way to do a public test run to get the most useful feedback possible - from a live audience of your colleagues (talk about pressure).
So if you're courageous enough, this is absolutely my #1 tip.
Congratulations, You've Failed!
I came across this next one from Seth Godin's The Practice.
Godin is an avid juggler. If you're learning juggling for the first time, he offers this advice:
In other words, practice failing.
This is a surefire way to get over the fear of failure - and unlike the previous strategy, you can do this in private.
Companies and businesses do this as well (the smart ones). Savvy owners will hire programmers to purposely bring their website down.
If they don't do this in the beginning, when their business is finally up and running, a website crash can translate into thousands - if not millions - of dollars down the drain.
This principle of failing is something gym rats also know very well. They understand that (occasional) failure leads to gains in strength. By doing enough reps until they can't possibly lift anymore, their muscles become stronger.
In my own private lessons, this could be asking my students to purposely make mistakes while they're playing. Who knew rewarding students for failure could be so much fun?
Like the saying goes, "fail fast, fail often."
How do you eat an elephant? One bite at a time (but don't actually eat an elephant please).
Now, if the previous 2 strategies are too intimidating, here's a more user-friendly method:
The underlying concept is the "Goldilocks" rule - not too difficult, not too easy, but "just right."
So lower the bar as far as possible and slowly raise it up.
Here's an example of this is how use this to prep my private students for piano recitals:
Now, you might think this is overkill but understand that I usually do 2, maybe 3, recitals a year. When you don't have enough performances, the tendency is to put way too much pressure on each one.
By doing it this way instead, I'm creating a public environment where they small-chunk their way to success.
So whatever challenge or project you're dealing with, think about the smallest chunk - the smallest unit of success.
Remember, it took Thomas Edison 10,000 tries to create the lightbulb. And it's not like he was betting the farm each and every time.
Here's one last bonus tip before we wrap things up.
I believe a big reason why people are afraid to fail or make mistakes is that they've stopped learning new things. If they were to pick up a new hobby, they'd realize that failing is a universal process.
For example, here's how it felt when I started studying languages:
Of course, I plan to push myself towards fluency, and I expect many more ups and downs on the way. But the most important thing I learned from doing this is that the process was exactly the same as piano.
And even more rewarding is that I was able to learn concepts and strategies from language acquisition and apply them to piano practice, performance and teaching.
The process always wins in the end.
Go Forth And Fail!
Click I've been a "failure" pretty much my entire life.
I've failed at teaching. I've failed numerous competitions. I've failed at making friends.
And admittedly, this is something that haunted me my first few decades on this planet.
But over time, I realized every successful person has failed. Instead of demotivating me, it gave me hope.
Mistakes will never go away - that is, if you continue to strive and push yourself to greater heights. But I promise you that if your focus is mastery, you will eventually reach a level where things become easy.
Then the cycle repeats.
You'll feel like a beginner once more. You'll stumble and think, "I have to go through this again?"
YES. To want it any other way is to run away from the truth.
Honor the process. Make mistakes.
Then win at life.
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When you're starting or learning something completely new - like setting up a piano teaching business - the worst thing you can do is figure out everything by yourself.
You might eventually get through it, but you'll end up wasting a LOT of time.
Instead of reinventing the wheel, learn from someone who's been there and done that.
Someone like ... ME!
How to Start a Piano Studio
So here's what to expect. We'll learn how to:
I wrote this blog post so that if you're an aspiring teacher with ZERO students, you can build a successful piano studio in half the time and pain it took me to do it. And even if you're not a piano teacher, I promise you'll learn some solid business principles.
Now, I don't recommend planning these action steps in order. Instead, read the entire thing first and then plan out what you're going to do - everyone's journey is different.
However, here's one SUPER-IMPORTANT point: Finish all of these stages as fast as humanly possible - it'll make sense at the end.
And whatever you do, don't neglect anything. Think of all of this as one well-oiled machine - every moving part has to be working correctly at all times.
Okay ... Let's get you some students!!
Will the Real Slim Shady Please Stand Up?
What do you bring to the table? In other words ... what's your USP?
USP stands for "Unique Selling Proposition." This is about what makes you unique.
What makes you so ... you.
This might be the most important point in today's article. The reason is this: if you get your USP dialed down, you won't have any competition.
Imagine there are 20 piano teachers in your area, what makes you special? What makes you different?
Let's take an example from Seth Godin's book, "Purple Cow." Imagine you're driving by a field, and in that field you see nothing but cows. They don't stand out, you just drive right past them.
But what if one of those cows was purple? I don't know about you, but I'd hop right out of my (parked) vehicle and examine that strange mammal up close - while taking plenty of selfies.
So don't try to be "the best piano teacher" (a regular 'ol bovine) but a piano teacher who offers additional services or has special skills that no one else has (a purple cow).
Here's a personal example of how I try to be as "purple" as possible:
One skill by itself might not make a difference, but the magic is when you combine everything together.
And if you were a parent choosing a piano studio, how much would these additional services be worth to you?
Answer: A LOT.
So you must have other things to offer than just piano lessons. Sit down and spend as much time as possible to figure this out.
Look to your free time for additional clues:
Now, you might not come up with anything. If that's the case, just get out there and start learning about as many different things as you can!
Work with what you have - while learning new skills - and your USP will eventually develop over time.
And even if you think you have your USP down, do this anyway.
Here's one last suggestion:
But Wait ... There's More!
If your USP is the "what," now we're going to talk about the "how."
You've gotta learn to communicate your message in the clearest way possible. It's time for you to learn about ... sales.
Now, there seems to be a stigma around selling, but remember that sales is only sleezy if it's done bad (just like a cheesy pickup line).
At its heart, true selling is about filling a need in someone's life. It's about showing the prospect that it's in their best interest to work with you.
By the way, you don't want to be marketing to everyone (a.k.a. don't be a cow). It's counter-intuitive, but by focusing on a smaller pool of prospects, you'll get more business (not less).
Narrowing your message not only attracts the right people, but repels the wrong ones.
Think of this process as a series of interviews. For example, most companies will usually go through several rounds until they settle on a handful of candidates.
So how do we narrow down your choices to find ideal clients who are the perfect fit?
Let's start with question numero uno:
It's like wanting to be in a relationship: The more you can define the qualities you look for in a partner, the easier time you'll have finding that special someone.
And just like figuring out your USP, this will take time. You need to be as specific as possible.
This is challenging because it involves putting yourself in the other person's shoes. You can't accomplish this goal without a healthy dose of empathy.
Here's a useful example: Many businesses work on developing an avatar. No I'm not talking about those freaky looking neon-blue creatures, an avatar is a representation of a single person who represents their entire target audience.
This person could be a 35-year old accountant with a wife and 2 kids who enjoys parasailing in their free time (don't ask me how I came up with that).
So the more closely you define your own avatar, the more precise your communication will be. When that person comes across your message, they'll feel like you're speaking directly to them - almost like you're reading their mind.
Now for question #2:
There's really no easy answer for this. The best suggestion I have is for you to think of all the products you have in your own life, ones that you enjoy or absolutely love. Make a list of everything these products do for you and what makes them special - as well as how the brands communicate with you.
Other useful questions:
Answer these questions using as many business examples as possible (such as Amazon and Uber).
One last piece of advice is to remember that what other people think of you matters more than what you think of yourself.
Let's talk about students ... how to get them.
Your first and immediate goal should be to get just ONE student (even if you have a few, just pretend you don't have any).
This is because you need to small-chunk the entire process. There are many steps involved, and thinking of all of them at once is too overwhelming.
So how many ways are there to get students?
Let's take a look at the first one - in the following section, I'll give you advice on cost-effective (zero-dollar) strategies.
The Social Network
Start with your current social network, because it's going to be the easiest way to get your first student - since people who know you, trust you.
Reach out to everyone you know. Ask friends, family, acquaintances or colleagues - anyone you have a connection to. And don't worry if you're not close to the people you contact, a lot of my own opportunities have come from people I've only met once or twice in my life.
In my experience, most people are more than willing to help you - even if they don't get anything in return (but try your best to pay them back).
In addition, hit up your local venues: small businesses, mom-and-pop shops, restaurants, cafes, the community center, etc.
Many of these places will have a community board. And if you're savvy enough to print your own business cards, leave those with them as well.
Let Freedom Ring
I 100% believe you'll get at least a few students out of this approach, but let's say you've had limited success. If you're not happy with the results, here's a foolproof way to get more students instantly ...
Teach for free.
This might not be a popular choice, but it's a GUARANTEED way to get more students in the shortest amount of time possible - while gaining a ton of experience.
There's always demand for free.
Additionally, since you have nothing to lose you get to test out any ideas you have - no matter how off-the-wall they might be.
And if you end up doing a great job, those prospects will become paying clients.
But if not getting paid sounds too risky to you, add in some constraints such as offering the first month free or 50% off.
SIDE NOTE: Once you have some students, ASK THEM FOR REFERRALS! It drives me nuts when people leave a valuable source untapped - and one that's right in front of their face!
And speaking of referrals, sweeten the pot for your current clients. Offer them free lessons or some other type of reward. Yes, you'll end up losing income in the short term but if you get 2 or 3 new students out of it, I'd say it's a good deal.
It's important to give people incentives to help you - help them help you, that is.